Effective Date: April 2, 2026

Business Name: Elite Grading and Excavating, LLC
Website: new.stleliteconstruction.com
Business Address: 2313 Little Antire Rd, High Ridge, MO 63049, USA
Business Phone Number: +1 (557)-213-6555
Business Email: [email protected]

1. Introduction

Elite Grading and Excavating, LLC we respect your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your personal information.

2. Information We Collect

We may collect personal information when you:

Submit a contact form on our website

Call or text our business phone number

Book an appointment through our online calendar system

Communicate with us regarding an estimate, project, or service request

The personal information we may collect includes:

Name

Phone number

Email address

Description of your project

Uploading images of project if available

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and follow up on leads

Schedule and confirm appointments

Send appointment reminders and service-related updates

Communicate about estimates, project details, and scheduling

Send automated follow-up text messages and emails related to your inquiry

Request Google reviews after a job has been completed

Provide customer support and respond to HELP requests

4. Text Messaging Consent and Use

By submitting a contact form on our website, calling us, booking an appointment, or otherwise providing your mobile number, you consent to receive text messages from Elite Grading and Excavating, LLC at the number you provided.

These messages may include:

Immediate responses to inquiries or missed calls

Follow-up messages over a period of up to 7 days after your initial inquiry

Appointment confirmations

Appointment reminders, including reminders sent approximately 24 hours before and 1 hour before a scheduled estimate

Google review requests sent after a job is marked complete

Message frequency may vary depending on your interaction with us.

Message and data rates may apply.

You may opt out at any time by replying STOP.
You may reply HELP for assistance.

5. Opt-In Language

Our website contact forms include the following consent language underneath the form:

“By checking this box, I consent to receive non-marketing text messages and/or emails from Elite Grading and Excavating, LLC about quotes, estimates, project updates, and customer service communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance."

By submitting the form, you acknowledge and agree to receive the communications described in this Privacy Policy.

6. Third-Party Service Providers

We use the following third-party service providers to help us operate our business:

GoHighLevel — customer relationship management, automation, scheduling, and SMS communication

Google — business profile management and review management

We may share your information with these providers only as necessary to operate our business, manage communications, and provide services to you.

7. Information Sharing

We do not sell your personal information.

We do not share customer mobile numbers or opt-in consent data with third parties for marketing purposes.

We only share customer information with service providers when necessary to manage communications, scheduling, review requests, and related business operations.

8. Data Retention and Security

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records.

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or misuse.

9. Your Rights

You may:

Opt out of text messages at any time by replying STOP

Request assistance by replying HELP

Request deletion of your personal information by contacting us directly

To request deletion or ask questions about your information, contact us at:
[email protected]

10. Children’s Privacy

Our website, services, and communications are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Elite Grading and Excavating, LLC
2313 Little Antire Rd
High Ridge, MO 63049, USA
Phone: +1 (557)-213-6555
Email: [email protected]